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Case study · Financial sector

FitBank: 24×7 SOC and a significant reduction in incidents.

How the banking infratech strengthened the protection of its customers' data with Network Secure's SOC.

Client
FitBank
Sector
Financial · Banking as a Service
Service
24×7 SOC, N1 model
The client

A growing banking infratech

FitBank is a banking infratech that provides Banking as a Service to 18 market sectors. It is a cloud-native platform integrated into the Brazilian Payment System (SPB) and was J.P. Morgan's first investment in a Latin American fintech.

The challenge

More clients, more transactions, more attack surface

With a growing portfolio of solutions and clients, and international expansion already in the plans, strengthening security became a top priority. FitBank runs dozens of APIs and processes a large volume of customer transactions — and needed to secure those transactions and spot possible fraudulent use.

That is when Gustavo Ramos, head of infrastructure and security and partner at FitBank, hired Network Secure's SOC service.

The solution

24×7 SOC under the N1 management model.

24×7 monitoringNetwork Secure's SOC team monitors FitBank's operations 24 hours a day, 7 days a week.
Event filteringEvents are filtered for fast, accurate threat detection; what matters goes to FitBank's IT team, which audits it and decides on the action.
A single view of threatsA dashboard brings together the threats affecting the technology environment, to prevent incidents faster and more efficiently.

The rollout required integrating many different sources, such as firewall and antivirus, each with its own particularities — including meetings with the solution vendors themselves.

“
We had to deal with many different sources, such as firewall, antivirus and others, each with its own particularities. But Network Secure understood our needs, and the delivery discussions with the teams were handled with great maturity.
Gustavo Ramos Head of infrastructure and security and partner, FitBank
The result

A significant reduction in incidents

“Since the SOC was deployed at FitBank, with operations monitoring, there has been a significant reduction in the number of incidents,” says Gustavo Ramos. Collaboration between Network Secure's SOC team and FitBank's IT team improved the security of the bank's infrastructure, with more protection for customers and their data.

With the SOC in operation, FitBank keeps expanding its operations with more peace of mind and security. See Network Secure's 24×7 SOC and MDR.

Frequently asked questions

Questions about the FitBank case study

Network Secure's SOC (Security Operations Center) service, with 24×7 monitoring of operations under the N1 management model.

Network Secure's SOC team monitors the environment 24×7 and filters events. Relevant events are sent to FitBank's IT team, which audits them and takes the necessary action.

According to Gustavo Ramos, head of infrastructure and security and partner at FitBank, there has been a significant reduction in incidents since the SOC was deployed.

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